Shipping and Delivery Policy
1. Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an email notification once your order has been shipped.
2. Shipping Rates & Delivery Time
Shipping charges are calculated at checkout based on the delivery location and order weight. Estimated delivery times:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-10 business days |
| Express Shipping | 2-5 business days |
(Delivery times may vary based on location and courier service availability.)
3. Shipping Partners
We partner with reliable courier services to ensure timely delivery. Tracking details will be shared via email once your order is shipped.
4. International Shipping
Currently, we ship only within India. International shipping options will be introduced soon.
5. Order Tracking
Once shipped, you will receive a tracking number via email/SMS to track your order in real time.
6. Delays & Issues
- If there are delays due to unforeseen circumstances (weather, strikes, etc.), we will notify you via email.
- In case of lost or undelivered orders, please contact us at jigsaweducare@gmail.com within 7 days of the expected delivery date.
7. Returns & Exchanges
For details on returns, exchanges, or damaged products, please refer to our Return & Refund Policy.
8. Contact Us
For any queries, reach out to us at jigsaweducare@gmail.com.